A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface.

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What are chatbots?


A chatbot is a computer program which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.

Example usages
  • Automate responses that allow your business to handle multiple customers
  • Customers have a frequent questions about your business, prodcut(s) and service
  • Millennials Love Live Chat
  • Chatbots keep customers engaged
  • More..

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